Privacy
Information we collect
Fixit247 collects the details needed to run urgent and scheduled service workflows. This can include names, phone numbers, email addresses, request descriptions, location notes, photos, saved properties, saved vehicles, support messages, membership records, Fixer business profiles, and verification documents.
How it is used
We use this information to create requests, match or assign Fixers, support request communication, review lead quality, process credits, manage disputes, improve safety, and maintain customer and Fixer accounts.
Sharing
Relevant request and contact details may be shared with Fixers, support staff, payment providers, infrastructure providers, and verification partners where needed to operate the service. Private request photos and verification files are stored in restricted storage.
Control and support
Customers and Fixers can request help with account information, request history, support records, and verification material through Fixit247 support.